Overview
Return Policy
At OnBudget.shop, we are committed to providing our customers with high-quality, reliable products at the best possible prices. Every item we sell is carefully selected and tested to ensure customer satisfaction.
Return Conditions:
- We accept returns only in cases of manufacturing defects or damage during shipping.
- You must notify us within 48 hours of receiving your order if there is an issue.
- Items must be unused, in their original condition, and returned with all original packaging and the receipt.
- After reviewing the case, we will either issue a refund or send a replacement item, depending on the situation.
How to Request a Return:
- Contact our customer service team or WhatsApp us within 48 hours of receiving your order.
- Send clear photos showing the defect or damage.
- We will review your request within 1–2 business days and follow up with the appropriate solution.
Your satisfaction is our top priority, and we strive to provide a safe and reliable shopping experience.